13:00:26 From Beth : hi susan 13:00:29 From Alison : Hello 13:00:35 From John Aucoin : Hello every buddy 13:00:36 From Laird Raymond : Hello 13:01:02 From Charlene : Hello from South Dakota 13:01:21 From Charlene : yes, lol 13:01:50 From Alison : Sitting by the fire! 13:01:52 From Charlene : Waiting for spring 13:01:58 From Laird Raymond : I'm in the Caribbean to the nearest thing we have to snow in with snow-cones LOl 13:02:16 From Beth : snowshoeing/drinking hot beverages 13:04:14 From Charlene : Congrats Susan! 13:04:23 From Alison : W: I have a call with the marketing director of an IoT connectivity company on Monday about writing 4 blog posts from a white paper 13:05:52 From Beth : W: a former colleague/friend has offered to be a long distance accountability partner. 13:08:22 From Charlene : Coming back from health issues and getting back on track with warm emails and session 6. 13:08:54 From Alison : I: I have been through all sessions but will go back to session 6 to review the info on qualifying this prospect 13:09:47 From Beth : I: still tinkering with website updates and SEO (getting Wordpress involved) and session 5. And I’m sick like everyone. Really grateful to those who chime in with their actual calls/wins with clients. Keeps me going! 13:09:53 From Laird Raymond : I: Been stuck on the "Why Me" page for a few weeks. Listened to your Website Reviews and have been able to move ahead this week. 13:11:03 From Valicia Burke-France : I: Email prospecting (sorry, a bit late. :) ) 13:11:21 From Valicia Burke-France : Thanks! :) 13:12:49 From Valicia Burke-France : Q: I had a prospect reach out to me, but I missed the email (the forwarding information was not set up properly, my fault). How to follow-up after no response from my first follow-up email? 13:14:30 From Valicia Burke-France : I meant I did send that "fall on the sword" email. But had no response. :( 13:17:09 From Valicia Burke-France : Perfect! Thank you! *heart emoji* 13:19:59 From Alison : Q: Any advice on how to approach the qualifying call with this prospect - apart from preparing lots of questions to ask 13:20:00 From Valicia Burke-France : OK, will do. Thanks again. 13:28:42 From Daniel Lona : Q: How many projects should you offer at a reduced rate before you start charging full price? About 10 days ago I landed my first client (who was a prospect before I started this course,) and I’m doing a large project for him at 50% off. Financially, I would prefer to not offer any more reduced rates, but I feel it helps with my in-network prospecting. Thank you! 13:33:12 From Daniel Lona : I like the phrase “introductory rate.” That sets the boundary by itself. 13:33:54 From Daniel Lona : Thank you very much! 13:36:50 From Daniel Lona : Do you recommend stopping the intro rate after 2 or 3 clients for example? 13:39:08 From Beth : Q: I’ve seen “early” writers, on their first few assignments, learn small things the hard way with what to include in their agreements/contracts — for example, adding links into their deliverables (I assumed that meant hyperlinks)… they didn’t account for that in their estimate, and then ended up doing of extra work because the client expected it, it wasn’t clear whether it was part of the gig, and the writer wanted to do what the client deemed a good job. What sort of pitfalls like this (have you heard of this — asking for links?) are good to hammer out, but not always known to a new writer, in the pre-signature stages of negotiating? 13:39:11 From Daniel Lona : The trial project idea is brilliant! I love it! Thank you! 13:49:28 From Beth : Very helpful! The padding is a great idea. 13:51:37 From Bryce Williams : Hi all 13:52:16 From Charlene : In regard to the "introductory price" and going forward, regarding pricing, do you require a portion of the fee before starting? 13:52:27 From Daniel Lona : V: Offering discounts in the beginning is a good place to “park,” but you don’t want to live there. 13:56:21 From Daniel Lona : Wow, a payment schedule untied to completion of the project is really smart! Do you get any pushback from clients on that approach? 13:56:50 From Charlene : Thank you! 13:56:59 From Beth : V: the follow up email that isn’t acknowledged… so tricky. Thought/question to add to it: within the final attempt, I wondered if Ed might suggest adding in the helpful note, such as: “I found this article, and thought of your recent product upgrades, (or whatever). I hope it’s helpful.” 13:57:54 From Charlene : V: Managing client's expectations. Standard process/operating procedures. 13:58:37 From Laird Raymond : V: A payment schedule is a great idea. I have been waiting for months for project approval from my publishing clients before I can complete billing. 13:59:31 From Alison : V: finding out about the client’s previous experience and their expectations for your work, plus identifying what you have to deliver in as much detail as possible 14:04:38 From Charlene : A: Complete Session 6 and keep moving forward. 14:04:45 From hilary turner : A: to finally decide on a position and begin writing my web copy 14:04:48 From Daniel Lona : A: Update my service agreement to include a payment schedule that’s untied to the project’s completion ;) 14:05:19 From Alison : A: prepare for (and have!) my first qualifying call 14:05:32 From Laird Raymond : A: Complete Website and LinkedIn Page 14:05:49 From Bryce Williams : A: Get through first couple of modules and start writing website copy. 14:05:53 From Beth : A: move forward with session 5 (good luck, Alison!) 14:06:01 From Alison : Thank you! 14:06:09 From Valicia Burke-France : A: Do session 8 and continue prospecting. 14:07:27 From Alison : Thank you Susan - very helpful 14:07:27 From Charlene : Thank you Susan! Positive Vibes to everyone! 14:07:28 From Laird Raymond : Thank much get better!! 14:07:28 From John Aucoin : Thanks Susan, get well soon 14:07:49 From Bryce Williams : Thank you for all of the valuable info